Managed IT Support Services are a great way to get the IT to help your business needs without having to worry about spending time and money on hiring, training, or managing new staff. Managed IT Support Services providers offer affordable rates for businesses of all sizes. These services can be invaluable as businesses make the transition to basing more of their systems online due to the huge advancements in technology over the past decade.
When you partner with a Managed IT Support Services provider, such as Sydney Managed IT, they will work directly with your management team to assess your business needs and create an appropriate IT service plan that will provide you with all the services you need while keeping costs to a minimum.
What Is Included in A Managed IT Support Services Package?
Managed IT Support Services providers provide a wide range of services that can be tailored to fit your needs. Some of these services can include, setting up and managing backup and disaster recovery plans, firewall systems for network protection, antivirus software to protect the business’ devices from malware attacks, your wireless network, and conducting any on-site hardware repairs as needed.
Most Managed IT Support Services providers, including ours, do all this for a fixed monthly fee, so you don’t have to worry about paying hourly rates, overtime fees, or any unexpected expenses.
Managed IT Support Services also provide their clients with 24/7 monitoring of all servers and devices in the event that something goes wrong outside business hours. This allows Managed IT Support Services providers to send alerts immediately when an issue is detected so it can be resolved quickly before downtime occurs again.
Additionally, Managed IT Support Services providers can provide emergency on-site Managed IT Support or perform routine maintenance visits to ensure that your hardware is kept up and running smoothly.
Depending on what services you need, your Managed IT package will reflect that. For example, if you only need Managed IT Support for your computers and devices, then the service plan will be less expensive than if you need Managed IT Services for your entire network infrastructure.
How to Choose the Right Managed IT Support Service
Hiring a managed IT support services provider is a great choice for businesses of all sizes due to the large number of benefits they can provide businesses with. However, there are some important factors that should be considered when deciding on which Managed IT provider is right for you and your business; these include:
- The scale of your business – some managed IT services are better suited to either small, medium, or large-scale organisations. This is because some organisations will have more complicated requirements than others, and a managed IT service should be chosen on the basis they are able to meet those requirements and provide high quality support in a timely manner.
- The business’ budget – depending on the number and complexity of services your business requires, the expense of the Managed IT will vary. If your business has a tight budget, determining which support services you take will depend on it. If you are struggling to work out which services are right for you, the Managed IT provider, such as Sydney Managed IT, should be able to guide you through the process.
- Your business’ location – fortunately, Managed IT support services are able to be provided remotely and in person. However, if you would like the Managed IT team to work on-site, the business must be situated in a central and easily accessible location. Having a Managed IT provider work in person is most often done when there is a hardware issue, other than that, it is simpler for Managed IT providers to work remotely as they do not have to commute and can spend that time monitoring your network to ensure it is secure.
Managed IT Support Services are a great way for businesses to sort out any issues with IT early on, so that downtime is reduced, and the business can get back to operating as it usually does.
How Sydney Managed IT Can Help Your Business
If you’re looking for a Managed IT Support Service provider that can offer you reliable support and services at an affordable price, then Sydney Managed IT is perfect for you! Our team has been providing businesses with Managed IT Solutions for several years and has the experience and expertise to help your business overcome any IT issues it may face.
Sydney Managed IT offers Managed IT Support Services for businesses of all sizes. Our packages are tailored to fit each business’ specific needs and include a wide range of services that can help keep your devices and data safe, secure, and running smoothly.
Some of these services include storing data on the cloud, providing both remote and on-site support, improving cybersecurity, regularly reviewing your network security, conducting risk assessments, proactively maintaining and monitoring any critical systems, resolving general IT issues, reporting on your IT infrastructure, installing and managing any new software and/or hardware, and more.
Our qualified technicians are available 24/7 to help you with all your Managed IT needs. Give us a call today or visit our website to learn more about how we can help you!
How Much do Managed IT Support Services Cost
The cost of managed IT support services can vary depending on the size and complexity of your business, as well as the type and amount of services you need. Hiring managed IT support services typically costs less than hiring an in-house IT person. Providers will also offer a variety of support plans so you can choose the right plan for your business needs without spending too much money or getting stuck with more services than you need.
Prices can also vary depending on the payment model the Managed IT provider uses (e.g., a flat rate model which covers all IT services being offered and is paid either monthly, quarterly, or yearly; a user per month model which determines the cost based on the number of users/employees that use the network; or a device per month model which charges monthly for the maintenance of all devices in the business).
Not only this, but prices may also be determined by what level of support is being provided (e.g., managed IT support services will often offer either basic, mid-range, or high-end IT services. Basic services tend to cost between $70-$150 for basic monitoring of servers and issue flagging, mid-range between $50-$200 for more extensive support including IT planning and disaster recovery, and high-end support which can cost over $300 each month for businesses that require cloud support or full-hosted systems). However, these prices also depend largely on which service provider you decide on and are often based on the provider’s experience in the industry and can sometimes even reflect the quality of the IT support that will be provided.
How to Get the Most Out of Your Managed IT Support Service
When you partner with Managed IT Support Services, they will work directly with your team to assess your needs and create an appropriate service plan that provides the services you need while keeping costs down. Here are some tips for getting the most out of Managed IT Support:
- Make sure you choose your Manage IT provider carefully, based on what service requirements you have.
- Make sure that the Managed IT team knows about all devices that connect to your network because they will need to be managed and secured, or so devices connected to the company are not seen as security threats and removed from the network
- As businesses become more reliant on technology, the importance of having reliable Managed IT Support Services only becomes greater. By choosing Sydney Managed IT as your provider, you can rest assured knowing that we will provide you with quality support and services that meet all your business needs at an affordable price. Contact us today to
- Remember that a Managed services provider should work alongside your current IT staff, not as a replacement for them
- Work out a data backup and recovery plan with your Managed service provider early on. This includes a data storage plan that secures your company’s most critical documents and information
- Make sure they keep you up to date on the latest trends in network security, software updates, and technology advances – since they are experts in their respective fields, they will know a lot about what is new, and can thus keep your business up to date too.
Contact Us
Managed IT Support Services can help businesses of all sizes increase efficiency, protect data, and reduce costs. If you’re interested in getting Managed IT Support Services for your business, contact Sydney Managed IT today! One of our friendly staff members would be happy to discuss your business’ needs and provide you with a proposal for services that meets your budget and business requirements.