Sydney Managed IT Support Services
IT support takes care of all the technical support related to computer technology. It can be an equally important resource for the complex needs of large businesses as well as small businesses with limited resources. With the high-tech world we live in, it is crucial to have your tech problems taken care of by professionals who know how these systems work.
What is the Difference Between Traditional IT Support and Managed IT Support?
The biggest difference between traditional and managed IT support is that while both give you access to a team of experts who will resolve your IT problems, traditional IT support is based on a reactive approach. That is to say, the support doesn’t kick in until something has gone wrong. Managed support is different because the provider proactively monitors your IT systems on a continual basis, making changes to prevent problems from occurring.
Why Choose Managed Support?
Many business owners no longer employ in house technical staff because it is cheaper and more convenient instead to contract out any problems or concerns that may arise from time to time. Outsourcing IT support gives you access to experienced, qualified IT experts when you need them at a fraction of the cost of employing your own IT staff.
These skilled technicians can handle everything from hardware design to troubleshooting networking or software problems and often offer a range of add-on services, such as web design and hosting, to provide a one-stop-shop for your business IT needs.
With the rise of cyberattacks and new legislation, IT is critical to success in today’s business environment. For small businesses with a limited budget who don’t have time for proactive management or strategic leadership on top of their other responsibilities, this can be an unsustainable burden. However, as a managed IT service provider (MSP), we’ll take care of everything from installing your network hardware to responding quickly at all hours when things go wrong—so you’re free to spend more energy where it matters most: growing and nurturing the core aspects that make your company successful!
- We will proactively manage your IT systems and provide strategic leadership.
- We can work onsite with you or remotely, 24/7 to monitor the health of all your technology equipment—including PCs, servers, networks and more—so we’re always there when you need us most.
- We take responsibility for everything: hardware support, software updates & maintenance, cybersecurity threats—anything from a power outage affecting one machine or your entire network!
- With our fully managed IT services, it really is like having an extension of your own in-house team.
What You’ll Get With Us
1. IT Industry Leading Systems and Tools
We employ a suite of methods to monitor systems using deep analytics and remote monitoring technology to provide real-time visibility into all aspects of system performance. Backed with an extensive support team at every level, expert assistance is always quickly available.
2. Dedicated IT Account Management
Dedicated account management from our technical experts ensures you receive the most out of your IT, with managed IT support services. Working closely with you, they conduct regular reviews that formulate a road map for future-proofing systems.
3. In-Depth IT and Security Audit
You’ll get access to the best solutions and industry-leading technology, not only during but also after onboarding. Our team will go through your systems in-depth so you can rest assured that they are set up for success from day one.
4. Experienced and Certified Team
All our trained technicians and consultants are given the latest, most in-depth training. They have years of experience to better serve your needs across IT, communications and security. With their hands-on knowledge, they can help any business stay running smoothly through all types of technology-related issues that may arise.
5. Bespoke IT Services
We offer tailor-made IT support services that are flexible and align with your business needs. Our packages can be customised to meet your specific requirements to ensure you have the coverage you need.
We offer tailor-made IT support services that are flexible and align with your business needs. Our packages can be customised to meet your specific requirements to ensure you have the coverage you need.
Contact Sydney Managed IT for your Support Services
Sydney Managed IT has been providing tailor-made solutions for small to large businesses in Sydney and nearby areas. We offer managed IT solutions and support, including Cloud IT, IT Security and Medical IT encompassing areas such as network monitoring, data backup plans, enterprise security and technical solutions for the healthcare industry.
No matter what the size of your company, we’re here to help.
“Outsourcing IT Support gives you access to experienced, qualified IT experts when you need them at a fraction of the cost of employing your own IT staff.”
Testimonials
Upgrading our IT systems started out very badly when the IT companies I had called either didn’t turn up up on time or didn’t turn up at all. Exasperated, I contacted Sydney Managed IT and was surprised at how prompt and professional they were. The team were very friendly and came up with an easy and cost effective solution. I can’t thank you enough.
Jeff, Sydney
After being hacked with a virus via email, Sydney Managed IT were able to restore our IT systems without too much fuss. Highly recommended!!
Andrew, Port Jackson
The cloud storage and back up solutions on my home business computer were outdated and failing. I’m not a techie at all. A friend put me onto the very friendly and helpful team at Sydney Managed IT who were able to sort out my cloud and backup issues in no time at all. Thank you so much. I’ll recommend you to everyone.
Jillian, small business owner